Generative AI and agents mean 'we will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs,' says CEO Andy Jassy.

Amazon CEO Andy Jassy says advancements in AI will “reduce” the company’s corporate headcount over the next few years. In a memo to employees on Tuesday, Jassy writes that Amazon expects the change due to “efficiency gains from using AI extensively across the company,” without specifying how many employees would be affected.