In just his first few days on the job, Richmond Mayor Dr. Danny Avula was dealing with his first crisis: no water for residents or businesses after a power outage caused major issues at the water treatment plant Avula sat down with 12 On Your Side for a one-on-one interview on Wednesday afternoon to discuss the crisis.

Those who can’t leave their homes but need water can dial 311 in the city and 211 in the surrounding counties to get water delivered to their door.

Days after the Richmond Water Crisis left thousands in the Richmond region without water, the city has announced a Interim Director of Department of Public Utilities.

Richmond’s Department of Public Utilities Director has resigned after a water outage impacted the city for nearly a week.