“In order to break out beyond the core audience, games need to directly connect to the evolving demands of players who increasingly seek shared-world features and deeper engagement alongside high-quality narratives in this beloved category,” Wilson said in an investor call.

EA did announce that The Veilguard underperformed, even if expectations were perhaps set a little too high, but blaming this on the game not being a Fortnite ripoff misses the poi

Former BioWare employees respond to EA's recent suggestion that Dragon Age: The Veilguard would be more successful as a live-service title.