Inside SAPD’s 911 call center: The voices saving lives before help arrives

This 911 call center never sleeps, fielding about 4,000 calls every day. In 2025 alone, the lines have lit up 2.1 million ...
WTOV on MSN

Belmont County 911 center adopts Next Generation system to cut emergency call times

Belmont County 911 dispatchers are answering calls a new way after the county implemented Next Generation 911 system that ...
Hosted on MSN

AI is coming to 911 dispatch centers – here’s why it might be a good thing

AI voice assistant Aurelian is helping 911 call centers handle non-emergency calls like noise complaints and lost wallets Aurelian is already live in over a dozen U.S. cities The AI aims to free up ...
The GW Hatchet

City council advocacy spurs faster response times at DC 911 call center

A year after Foggy Bottom residents raised concerns to local leaders about 911 dispatch delays, the District has seen drastic ...
Greeley Tribune

Weld County 911 call center doubles in size after remodel

Weld County’s dispatchers answer about 350,000 calls per year, getting people emergency help at a moment’s notice across more ...