Amazon Prime customers are the latest group of consumers to be targeted by scammers. Here's how to stay one step ahead of bad actors.

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When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Beware this iPhone Amazon scam. Amazon recently hit the news headlines after a “recovery impossible” ransomware attack targeted Awaken Web Services users. The iPhone 16 has also seen security coverage ...

A Reddit user's post about receiving a tiny pencil sharpener in an oversized plastic shipping package sparked outrage online, highlighting ongoing concerns about wasteful shipping practices from major ...

At Amazon, “Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.” That ...