Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Amazon returns filter back into the storefront's sales pipeline through a couple different avenues, depending on the item's condition and value.

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

After Christmas, shoppers face different return rules at big retailers, Amazon, and local boutiques across Greensboro.

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Winn-Dixie is expanding its Amazon return kiosks to 68 more stores across 23 Florida counties. The kiosks allow customers to make box-free, label-free returns and receive a $10 off $50 digital coupon.

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...