Support organizations and Internal help desks have been supporting user applications for decades. But cloud apps make for some new twists, here are some best practices that are the cornerstones of ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Livonia, Mich.-based Trinity Health is moving its IT service desk and applications support work to an outside technology partner. The 90-plus hospital Catholic system said the change affects ...