Finnair has worked out precise guidance with the government on how to provide compensation to passengers hit by ash-related travel disruptions. Finnair projects costs from the volcanic ash airspace ...

An e-mail scam claiming it can help passengers hit by the volcanic ash flight ban is under investigation after being uncovered by a Wrexham company. The e-mails claim they are from the Civil Aviation ...

E-Victims.Org, the UK’s most comprehensive website for victims of e-crime and other online incidents, is warning travellers about Volcanic Ash Compensation Scams. With thousands of travellers stranded ...

KLM has become embroiled in a dispute with the European Commission over the Dutch carrier's apparent refusal to abide by passenger rights legislation and fully compensate customers affected by April's ...

The estimated cost to airlines of the volcanic ash cloud now stands at $1.7bn (£1.1bn), and demands for government compensation are gaining momentum as criticism of “poor decision-making” mounts. The ...