The key issue in insurance bad faith litigation is whether the claims professional reasonably handled the claim. Throughout the claims-handling process, the claims professional should constantly ask ...

Many insurance companies are moving quickly to incorporate advanced forms of AI into their processes. Last year, 90% reported they were evaluating whether and how to utilize generative AI, and more ...

State Farm’s claims handling process is the subject of a new lawsuit alleging disparities between the insurer’s treatment of claims from Black policyholders versus claims from white policyholders. The ...

In fact, when it comes to making an insurance claim, filling out forms and providing reams of documentation is known to increase friction in the customer journey. “It’s no problem to get any insurance ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Tesco Underwriting, who underwrite Tesco Bank-branded car and home ...

The California Department of Insurance launched enforcement actions against Tesla Insurance Services Inc. and Tesla Insurance Company companies for allegedly failing to adequately handle hundreds of ...

BOSTON--(BUSINESS WIRE)--Alfresco Software, an open source, content services provider today announced the availability of Alfresco Claims Management as a Service offering, which enables insurance ...