Multiple industry associations disagree with how the Consumer Financial Protection Bureau orchestrates its complaint database. Now a top federal examiner whose primary responsibility is “to detect and ...

The federal watchdog for consumer financial products has been stripped of its enforcement capabilities, but the data remains ...

As the Consumer Financial Protection Bureau continues to modify how it operates, more than a dozen state attorneys general are pushing the CFPB not to change its practices regarding consumer ...

The Consumer Financial Protection Bureau is facing a backlash over its recent overhaul of its consumer complaint portal, with experts warning that the agency is adding "friction" to the complaint ...

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The full span of FMCSA's new landing page. The FMCSA stated that the update, on the front end, enhances navigation and improves functionality for users. On the back end, the agency also claims the ...

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Consumers are filing lots of complaints against credit-card companies. Since the Consumer Financial Protection Bureau began collecting data on credit cards in 2011 — as part of the Dodd-Frank Wall ...

Mortgage-related consumer complaints submitted to the Consumer Financial Protection Bureau (CFPB) fell between the first and second quarters of this year, according to a review of the CFPB’s consumer ...

When a consumer has a complaint about a bank, whether it's dealing with a mortgage or a credit card, right now there's a place to lodge that complaint online. It's easy to click around and search for ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

Beginning in March, consumers will for the first time be able to check a government database that will compile safety complaints about a wide array of products such as toys and electrical appliances.