ATLANTA--(BUSINESS WIRE)--Cognosos – a leading provider of real-time asset location solutions – today announced the appointment of Greg Carter as the company's Vice President of Customer Success. With ...

March 2, 2026 -- The shift to an Agentic Enterprise marks a fundamental change in how work gets done. It requires helping customers deploy autonomous agents that deliver tangible, high-stakes ...

CARY, N.C.--(BUSINESS WIRE)--MercuryGate® International, Inc., (MercuryGate) the largest global transportation and logistics management software provider, today revealed how the company’s ongoing ...

Success isn’t like beauty—it shouldn’t be measured solely in the eye of the beholder. Success should be successful in measurable results, specifically in mutually beneficial results that find both ...

SailPoint, Inc. today unveiled several new SailPoint Identity Security Cloud updates, all available this quarter. These new capabilities focus on key areas, including machine identity security, data ...

Technology of all forms has experienced increasingly rapid acceleration, with operations-related tech among the most impactful. With evolution taking place at such dizzying speeds, leaders like Rahul ...

How does Disney achieve a 70% return rate? What did Apple and Tesla learn from George Blankenship, an expert in creating arguably the best retail customer experiences? Creating a customer journey like ...

More and more, manufacturers are positioning themselves as full solution providers, including software and data-rich innovations. They start to compete directly with pure SaaS (software-as-a-service) ...

YARMOUTH, Maine—Robert Brent, 30, is the senior director of customer success at Netwatch Group, based out of Oceanside, Calif. Find out what his roles and responsibilities are, what being an Emerging ...

The term 'customer success' is one that's increasingly bandied about by technology vendors, but it has many different meanings. For most SaaS vendors, the main focus is how successfully a customer is ...

Data fuels a customer retention program. Customer data collected from various touchpoints is key to deciphering customer behavior and implementing effective retention strategies by improving customer ...