When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Salesforce has spent the last 20 years building a $13 billion company, largely on the back of a CRM application delivered as a cloud service. In its most recent financial guidance, Salesforce ...

Microsoft will release the Cortana capabilities in English-speaking countries first and in other languages afterwards. Other news worth noting: As of yesterday evening, new customers will not have ...

Salesforce is undervalued with a Buy rating justified by strong AI-driven growth catalysts and holistic solutions. Click here to read an analysis of CRM stock now.

Salesforce revenue growth is slowing amid Microsoft/HubSpot competition and weaker ARPU. Click here to read an analysis of ...

Microsoft on Tuesday showed off the next incarnation of a major software product called Dynamics 365, stuffed full of new features and artificial intelligence. Microsoft has been teasing Dynamics 365 ...

According to analysis by Gartner and Forrester, the two leading CRM platforms are Salesforce and Microsoft Dynamics 365. And, when you look at their features, functionality, and processes, they are ...