Add Yahoo as a preferred source to see more of our stories on Google. It’s a Wednesday, and I’m sending a question to my doctor through the messaging portal they encourage us to use. I receive a ...

Add Yahoo as a preferred source to see more of our stories on Google. A big change came Tuesday for some Johns Hopkins Medicine patients. The change applies to messages sent through MyChart in that ...

Critics are raising concerns about the use of generative AI to respond to patient MyChart messages, The New York Times reported Sept. 24. About 15,000 physicians and assistants at more than 150 health ...

Patients won’t be charged for the Epic EHR patient portal messages that take providers five minutes or less to answer or if they lead to an appointment, are related to a visit from the past seven days ...

Starting Wednesday, patients at Johns Hopkins Medicine will sometimes be charged for asking their physicians for advice through the online patient portal, MyChart. While most messages will remain free ...

COLUMBUS, Ohio — Central Ohio Primary Care (COPC), one of the state’s largest medical groups, has started charging patients for certain types of messages sent through the MyChart online portal. The ...

A Tacoma-based health care network is now charging patients for certain types of online portal messaging with providers, joining other systems that started the practice during the pandemic. MultiCare ...

Major primary care provider Central Ohio Primary Care is now charging fees for certain messages sent via patient portals like MyChart. These fees, often applied to messages requiring medical expertise ...

UW Medicine will start billing patients for certain MyChart messages that provide medical advice, care or consultation. Starting June 27, patients will see a notification warning them that they may be ...

Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems across the country are now ...