While we are often at a loss for words when talking to someone who has lost a loved one, writing a sympathy note can be equally challenging. However, there are some basic guidelines that we can follow ...

PHILADELPHIA -- When Joe and Jessie McGee's 7-year-old son died of complications from a heart attack this year, they received e-mails recalling his cheerfulness and courage in the face of lifelong ...

I have always known how important it is to write people notes, and while I have usually been pretty good about it, I often procrastinate. More than once I have come across a sympathy card I should ...

DEAR MISS MANNERS: I was taught by my mother and grandmother, who practiced what they preached, that condolence letters are to be acknowledged. Their practice was to answer every condolence letter ...