In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

When choosing customer relationship management (CRM) systems, it is important to look at the specific features and tools required to enhance interactions with your customer base. Many standard CRM ...

With an option for open source development, SugarCRM offers a sales automation system that encompasses pipeline management, social CRM, and the entire lead-to-cash process. “The SugarCRM core sales ...

Open source AesirX CRM provides unparalleled flexibility for any business wanting a CRM that’s easily applicable in all software environments. They offer a freemium Community edition ideal for small ...

Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced, proprietary ...

SugarAI, formerly SugarCRM, stands out with its extensive customization options, cross-functional capabilities, and ...

Small businesses often juggle numerous tasks, from managing sales leads and marketing campaigns to providing exceptional customer support. The key to navigating this complexity and fostering ...

SugarCRM last week released an upgrade to its open source CRM system, a software package SugarCRM’s founders say they hope will woo customers that would otherwise turn to more expensive commercial CRM ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...