Residents in parts of Staffordshire say they have been facing months of problems with their postal deliveries, with some people going without mail for weeks at a time. There have been piles of mail ...

Royal Mail issued an updated list of affected areas on December 22 as customers vented frustration over missing parcels and ...

Inverclyde residents left waiting weeks for urgent mail have been promised local staff are working round the clock to clear ...

A wave of frustrated customers is taking to social media to query the whereabouts of their letters and parcels ...

Customers have voiced their dissatisfaction online about the delayed deliveries as Royal Mail rushes to apologise.

Royal Mail Group Limited lost its 360-year-old monopoly on parcel delivery from Post Office Ltd. branches in early November after quality concerns led to the postal service signing deals with Evri and ...

Royal Mail has beaten other parcel delivery firms to come out on top in a ranking of the top five delivery firms. Citizens Advice's Parcels League Table measures the customer service, delivery, ...

A Royal Mail manager stole tens of thousands of pounds in cash from parcels going through a busy sorting office, a court has heard. Jonathan Brooking intercepted Special Delivery packages he had ...

Workers for Royal Mail have described difficult conditions and being 'treated like robots' – particularly in the lead up to ...

Incredible photos show inside a huge Royal Mail distribution hub in the Thames Valley, which is the size of six football pitches, where millions of Christmas packages are being shipped this week.

Saunders, Member of the Welsh Parliament (MS) for Aberconwy, visited the Royal Mail sorting office in Llandudno to thank staff for ...

Royal Mail issued an updated list of affected areas on December 22 as customers vented frustration over missing parcels and ...