Mike Ricciuti joined CNET in 1996. He is now CNET News' Boston-based executive editor and east coast bureau chief, serving as department editor for business technology and software covered by CNET ...

New solution from CRMIT’s AimplifAI Lab automates scalable, human-like testing of Salesforce Agentforce and API-enabled ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The next phase of agentic AI may just be evaluation and monitoring, as ...

AI Agents, also known as Agentic AI, seem to be the next major development in generative AI (Gen AI). Many of the players in unified communications, contact center and, more broadly, the foundation ...

Salesforce aims to address critical challenges in AI deployment, including ensuring reliable performance and reducing operational risks. With Agentforce, the company is leveraging synthetic ...

Salesforce.com said on Monday it is launching a new service to allow its subscribers to test their applications before launching them. The new service, called Salesforce Sandbox, gives customers an ...