With a complete halt in foot traffic, brands of all sizes quickly recognized that Direct to Consumer (DTC) e-commerce must be their channel of choice. Brands that relied on brick and mortar partners ...

There are myriad resources available to entrepreneurs when it comes to growing and scaling start-up ventures. However, even the most seasoned veteran may not fully grasp the complexities of selling ...

Duncan Keene is UK managing director of ContentSquare, a next-generation user experience (UX) analytics platform for online businesses. Duncan has over 10 years experience within software start-ups.

Among the many sectors being revolutionised by AI, the retail and e-commerce sectors are currently leading the pack. Over the past few years, AI has graduated from being just a technology to becoming ...

When it comes to building a successful e-commerce brand, few things are more important than truly understanding your customers. Of course, that’s where the problem comes in–many e-commerce ...

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report, which ...

Gone are the days of a local shopping center or department store serving one community. Today, e-commerce sales grow at the astounding rate of 20% each year, increasing even more during the pandemic ...

The outlook for ecommerce is currently up in the air, industry leaders share what they’re seeing in online retail and tips for surviving the uncertainty. At first glance, it’s easy to assume that ...

A few years ago on my way to the office I was listening to a radio story about the quarterly earnings of a major U.S. retailer. In the story, losses from damaged goods were lumped in the same ...

The name Amazon has become ubiquitous for both merchants and customers across the globe. The ecommerce company is projected to take 50% of the ecommerce market’s gross merchandise volume (GMV) by 2021 ...

Learn about abandon rates, how they affect call centers and online retailers, and what they reveal about customer ...