A retail sales associate with deep understanding of the product they’re selling, good communication skills and honest enthusiasm has always been one of the most powerful tools for sales success. This ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Throw out everything you know about shopping for sneakers. Your experience is about to change dramatically if Foot Locker has anything to say about it. (Full disclosure: Foot Locker is an Axonify ...

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

Walmart store employees — all 2.3 million of them worldwide — have a unique inside view of the retail giant. They see the best the company has to offer its workers — and, occassionally, the worst.

Retailers are becoming aggressive about improving the in-store experience and leveraging technology to get there. Or at least that is the line we get from the trade press and all of those wonderful ...

CHARLOTTE, N.C., May 5, 2025 /PRNewswire/ -- Lowe's today launches Mylow Companion, an AI tool aimed at improving customer service and speeding associate onboarding. Purpose-built for associate sales ...

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the ...

Editor's note: This is the second in a three-part series exploring the main components of personalization in retail, digital and the intersection of dissonance and action. Part 1: AI's Role in Digital ...