Where should we hire for this role?” is the question most workforce leaders Google, prompt into ChatGPT, or debate in Slack — ...

Healthcare organizations benefit when they can use reliable predictive models to better match their workforce to demand.

Workforce planning is about strategically preparing for potential skill gaps you may have in the future, whether from internal promotions, retirements or turnover. The key to doing this successfully ...

Utilizing skill-based workforce management ties business and people strategy together. Don’t get overly distracted, however; that’s the statistician’s world. It’s a look in the rear-view mirror. But ...

There's been much talk recently of AI agents being treated as a form of 'digital labor' that supplements — or even partially replaces — the human workforce. But does this mean, by extension, that HR ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

Using its recent Cyber Workforce Strategy as a foundation, the department will lay out six initiatives to address its growing cyber needs. The Department of Defense intends to release a cybersecurity ...

elementsuite, a Zellis company, HR and workforce management provider, today announces new research into the state of HR in 2025 in the UK. The findings expose a challenging landscape for HR ...

It’s not just a staffing problem but a signal that the state needs a more deliberate, forward-looking approach to workforce ...

Suggested Citation: "Chapter 9 - Overcoming Challenges." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management ...

The Secret Service says it's taking steps to address understaffing and "inadequate planning," including through a new ...