A human factors professional discusses observations of interactions between AI and reticent learners to author stories. These ...

This article covers three practical approaches for studying agentic AI when the system’s behavior is a moving target. Trust ...

Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com User Experience Professionals Association ...

Explore accessibility, adaptive UX, and the hybrid intelligence model to understand how organizations are building scalable, ...

When Design Meets Data A few years ago, a design lead shared a thought-provoking statement, “If design is how it looks and feels, data is how it performs.” Designers solve problems, guided by empathy ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

Mental health care AI systems are failing to identify distress signals because the signals do not fit Western clinical vocabulary.

Most healthcare workers operate across a fragmented digital landscape: different logins, interfaces, and data sources that ...

If you are a UX designer, you have likely felt the industry shifting beneath your feet. The culprit? Generative Artificial Intelligence (AI). It’s the topic in every team meeting, the subject of ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

The user experience of most web-based applications begins well below the interface, all the way down to fields in a database. Examining how systems and users experience time prove this point ...

Figure 1:A suited figure, the Ghost Applicant, with their face draped in cloth and a corporate name tag (generated with ChatGPT). If design is about empathy and respect for users, why is hiring in our ...