Let’s explore a real-life example of an organization that runs a Net Promoter Score survey every January. To comply with data processing rules, survey sample preparation starts in November ...

Net promoter score in SaaS measures customer loyalty based on their likelihood to recommend a product or service, scored on a 0 to 10 scale.

Conceived in 2003, it's been estimated that over 70% of Fortune 1000 companies now utilize the Net Promoter Score® metric to measure loyalty between a business and consumer. With TrustSpot ...

The leading reverse mortgage servicer said its net promoter score of 74 indicates a high level of satisfaction among its clients.

It’s all part of an organization’s effort to calculate that all-important net promoter score (NPS), which aims to measure customer satisfaction and brand loyalty. Fred Reichheld claimed in the ...

A recent article by VisitPay reviews and analyzes Net Promoter Scores® findings for patients who use the company's patient financial engagement platform versus those who do not use the platform.

Your Net Promoter Score Is Vital to Your Business. Here's What It Is and How to Improve It. In this modern age, there's no excuse for a bad net promoter score.

CEO Coaching International, the leading CEO coaching firm for growth-focused CEOs and entrepreneurs globally, announced today that it achieved a Net Promoter Score (NPS) of 64.91 in its 2025 ...