Process mining is not a new phenomenon as financial services institutions have typically done some level of this when they are looking at ways to transform their sales and service operations and ...

RPA and Process Mining offer clear benefits—the first finds the places where more automation should be applied and the second brings the engine that can do the work. But implementing these ...

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements ...

Process mining might begin with an audit of data logged by enterprise resource planning and customer relationship management tools, for example. If an agency or department is beginning (or planning) ...

The company utilizes an AI-powered process mining platform that integrates seamlessly with business intelligence tools.

Adopting Process and Task Mining at Westpac Westpac started with process mining because, like many organizations, its leaders wanted to help make workflows more efficient.

iGrafx will incorporate Process Explorer 360 into their business process management (BPM) platform and accelerate product enhancements to benefit the iGrafx growing global customer base.