The online retail game has changed — again. Your customers’ expectations are increasing. Will you meet them? Or will you miss them? A revolution is taking place online. New Web technologies are ...

Is social media/Web 2.0 for retail just hype or an essential part of doing business in the 21st century? Web 2.0 includes leveraging social commerce on Web sites, blogging/podcasting, and ...

Social media has been a part of most of our lives now for more than two decades. But it certainly hasn’t stood still. The first social sites like Classmates and Myspace were replaced by others like ...