The Madagascan rioters did not vandalise or compromise the activities of the largest call centres in Antananarivo. Will AI take care of it, quietly? Amazon, SFR, Meetic, Editis, Canal+, Carrefour ...
Pour créer du trafic en magasins ou de l'engagement, le SMS, c'est mort et remplacé par le RCS ou WhatsApp. Faut-il choisir Sinch, Twilio, Opportunity, LINK Mobility.. ? « Est-ce que tu as un bon ...
Onepilot acquires Eodom, joins the top 15 outsourcers and takes Didier Ferrier on board. A winning move. The right cheque, the right offer, at the right time? Over the last few years, many BPO players ...
Seven2, formerly Apax Partners, has reportedly commissioned a French investment bank to sell its stake in Vocalcom, the star call centre software company, which has recovered well after a few ...
In a recent edition of Cash Investigation, a manager from La Banque Postale (whose customer relations department is headed by Sandrine Beltran) reported that the bank was using AI to rate its ...
At the end of 2023, the employees of Onclusive, a French company based in La Défense and a key player in media monitoring in France, became the actors of the first redundancy plan in France caused by ...
En 1982, Nebraska, l’album intime que Bruce Springsteen enregistre, à domicile, avec des moyens rudimentaires, un simple magnéto 4 pistes, serait né de la dépression que combat le Boss et qu’il ...
Uni Global Union, a federation of trade unions based in Switzerland, has registered to the PCN, the national contact point available to the OECD in each of the countries where it is represented, a ...
La nouvelle CEO de Decathlon, Barbara Martin Coppola, a lancé un grand plan de modernisation, intitulé North Star: refonte de l'expérience client, durabilité, modernisation et digitalisation. Jusqu'où ...
The Vénus was managed by its founder Régine Denis, wife of a Paris music hall director, from 1975 to the 1990s. Like the Château d’Hérouville but smaller and located in south of Paris, this ...
Live Nation acquires Paris La Défense Arena, driving major upgrades, increased capacity, and more year-round events in Paris. Ticketmaster and its prices and methods could be the next issue ? Live ...
Florent Bardon is the manager of Europe's largest railway station, Gare du Nord in Paris. He also manages the station known as Aéroport CDG2 TGV. Who's the boss and what do we monitor in terms of ...
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