Amazon Web Services (AWS) added AT&T’s network footprint to the hyperscaler’s managed AWS Interconnect service, extending recent connectivity work between the two market behemoths. The integration ...

Greg Humrichouser says Direct Connect Logistix, which he cofounded before selling a majority stake, is healthier than its ever been now that he’s back in the driver’s seat. (IBJ photo/Chad Williams) ...

AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, with humans still in control. Amazon is turning its own operational AI ...

Over the past few years, Amazon Connect expanded into generative- and then agentic AI-powered capabilities. For example, at AWS re:Invent 2025, Amazon Connect announced 29 agentic AI features ...

Amazon Connect Talent shows recruiters anonymized candidate scores rather than names or resumes. (Amazon Image) SAN FRANCISCO — Amazon manages more than 400 million products in its supply chain and ...

Amazon Web Services on April 23 announced the acquisition of NLX (nlx.ai), a conversational AI platform, folding it into Amazon Connect — AWS's cloud contact center offering. The company argues the ...

An Indianapolis-based logistics company has relocated its headquarters to the historic Gibson Building downtown. Direct Connect Logistix Inc. had been subletting space inside Circle Centre Mall since ...

Amazon said Friday it will continue offering Anthropic’s AI technology to its cloud customers, excluding work involving the Department of Defense. The DOD informed Anthropic on Thursday that it would ...

Amazon Web Services announced Thursday the launch of Amazon Connect Health. This AI agent-powered platform is meant to help healthcare organizations automate repetitive administrative tasks, including ...

Amazon Web Services has launched Amazon Connect Health, an artificial intelligence tool designed to automate administrative tasks for health systems and improve patient access to care. Here are six ...

Amazon Web Services Inc. today announced the launch of Amazon Connect Health, a new agentic artificial intelligence solution focused on reducing administrative workloads for healthcare providers while ...

Amazon Web Services announced today the launch of Amazon Connect Health, an agentic AI that integrates with a health provider's EHR to perform tasks associated with administrative work, such as ...