A new D.C. Council bill attempts give the fire department’s top doctor the final authority over policies at the 911 center, ...

Measure would levy fees on private prisons based on their number of detainees and contract values and impose a new corporate ...

Trulieve, a national medical marijuana company, is laying off 58 employees at its Clearwater, Florida call center. The layoffs are happening despite the company reporting $1.2 billion in revenue for ...

Rockport's former school transforms into a Del Mar College Workforce Center, boosting skills and career opportunities in Aransas County post Hurricane Harvey.

FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by encouraging onshoring and strengthening accountability for certain U.S ...

The future 911 communications center is taking shape on Meredith Center Road, with state Director of Emergency Services and ...

The US senator said on Tuesday that a moratorium would give lawmakers time to "ensure that AI is safe." Alexandria ...

The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' use of foreign call ​centers and requiring foreign-based customer service workers to ‌be ...

The case of longtime Glenwood Springs resident Luis Rivas, who was deported to Mexico in September, has sparked a debate in ...

Student vets are advocating for passage of a bill that would change the federal housing allocation for online learners.

The growth of artificial intelligence has led to the need for more data centers across the U.S. With limited land and ...

Bernie Sanders (D-VT) will introduce a bill Wednesday that aims to put a national moratorium on data center construction “until legislation is enacted that safeguards the public from the dangers of ...