Milwaukee tenants resort to using ovens for heat as they feel their complaints of insufficient heat go unanswered.

Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

Residents at Karl King have complained about not having heat in their apartments since late last year.

A noisy, cracked induction cooktop from Frigidaire leaves a woman chasing repairs, dealing with missed appointments, and ...

"I think the first two HVAC companies just knew gas and wanted to sell gas." Homeowner seeks unbiased advice after HVAC techs spread outdated appliance myth: 'Find an HVAC company that is knowledgable ...