DevRev, maker of the agentic AI product Computer, today announced Voice AI across its Customer Agent for self-service customer support, extending the same organizational memory already powering chat ...

OpenAI says Presence resolved 75% of inbound support issues in its own deployment, but analysts say fragmented enterprise ...

Deliverect, the global restaurant technology platform serving more than 80,000 locations worldwide, today announced a partnership with SoundHound AI , a global leader in voice and agentic AI, to fully ...

The $150 billion market research industry has always struggled to keep pace with the market. Understanding how customers ...

T-Mobile is moving customers toward a different way of managing accounts as it updates its bill-payment process.

KTC, or Krungthai Card Public Company Limited, is urging consumers to remain vigilant as fraudsters increasingly use online ...

Rubrik's AI chief says a second AI now judges every AI agent action in real time, replacing human review — but the judge's accuracy is unmeasured.

Here's a look at the latest PrizePicks promo code and review of the app ...

OpenAI, Anthropic, Google and Microsoft are building directories for AI agents and connected tools, setting up a new battle over software discovery, payments and platform control ...

A ransomware negotiator’s betrayal exposes the dangers of uncontrolled trust and why incident response demands strict access controls, oversight and segregation of duties.

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