Q-nomy, a leading provider of enterprise customer journey and service orchestration solutions, today announced AgentFlow, a new Q‑Flow module designed to connect AI-powered interactions with ...
South African customer service software startup Cue has raised $5 million in a funding round co-led by Knife Capital and FAM Investments as it expands its AI platform for businesses adopting ...
Today, Observe.AI announced a multi-year strategic collaboration agreement with Amazon Web Services (AWS) to help enterprises ...
This would never have been possible a year ago.” I was discussing the live chat system we’ve been using with a new, ...
TASHKENT, Uzbekistan , July 16, 2026 /PRNewswire/ -- Instadesk, a global AI-powered customer engagement platform provider, partnered with iFLYTEK and Huawei in Tashkent to launch a joint AI Customer ...
DevRev, maker of the agentic AI product Computer, today announced Voice AI across its Customer Agent for self-service customer support, extending the same organizational memory already powering chat ...
OpenAI says Presence resolved 75% of inbound support issues in its own deployment, but analysts say fragmented enterprise ...
With the oldest members of Gen Z approaching 30, the protection industry faces a crucial question: is it ready to engage the ...
Customers can now contact Hitachi Cooling & Heating customer support through their favourite communication channel- WhatsApp.
New York, New York - July 21, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced an overview of its AI Chatbot ...
Firemelon and Aequotech deploy conversational AI to remove friction across the customer quote journey LONDON, UNITED ...
The $150 billion market research industry has always struggled to keep pace with the market. Understanding how customers ...