These capabilities not only improve operational efficiency but also help financial institutions deliver faster and more ...

Congress and the White House advanced parallel tracks this week to keep large data centers from shifting their grid costs onto electricity customers, reflecting a concern that has gathered momentum ...

We compared national giant Orkin against regional favorite Viking Pest Control to help you find the best value.

Companies are banking on AI to make their customer service more efficient and less costly. But customers are easily frustrated when they can’t talk to a human.

A bill making its way through the California Legislature is trying to keep human customer service agents on the other side of the phone. Assembly Bill 1609, authored by Democrat Rick Chavez Zbur, ...

Is Mad City Windows a good fit for your window replacement project? Our Mad City Windows review has the specifics you need to make a decision.

Uber riders have long complained about unresponsive and ineffective customer service. How will firing human staff and replacing them with AI improve that?

An Uber spokesperson tells Bloomberg that the move comes as the company works “to simplify operations, strengthen in-person collaboration, and continue to embrace AI.” Uber is also asking remote ...

Uber is laying off 10% of its community operations team, citing AI. Remote workers must relocate to an office, impacting customer service roles.

Uber has laid off 10 percent of its customer service team, and according to Bloomberg, the company cited AI as the reason for ...

Appointment formalizes a two-decade relationship, pairing FDH Electronics' global portfolio with CWS' local market expertise.COMMERCE, Calif., July 23, 2026 (GLOBE NEWSWIRE) -- FDH Aero, a leading ...

Burger King introduces 'Your Way Champion' and 'Whopper Guarantee' to enhance customer satisfaction, following feedback on ...