Pennsylvania American Water began door-to-door canvassing on July 15 in portions of its City of Pittsburgh service area. This ...

Jim Waslawski commutes from Bergen County to the Bronx every day. Twice recently he got charged a higher rate crossing the George Washington Bridge.

These capabilities not only improve operational efficiency but also help financial institutions deliver faster and more ...

Salesforce has inked a contract with the VA to help the agency modernize health care delivery and provide a “more timely and ...

We compared national giant Orkin against regional favorite Viking Pest Control to help you find the best value.

Companies are banking on AI to make their customer service more efficient and less costly. But customers are easily frustrated when they can’t talk to a human.

A bill making its way through the California Legislature is trying to keep human customer service agents on the other side of the phone. Assembly Bill 1609, authored by Democrat Rick Chavez Zbur, ...

Is Mad City Windows a good fit for your window replacement project? Our Mad City Windows review has the specifics you need to make a decision.

Uber riders have long complained about unresponsive and ineffective customer service. How will firing human staff and ...

Uber has laid off 10 percent of its customer service team, and according to Bloomberg, the company cited AI as the reason for ...

Appointment formalizes a two-decade relationship, pairing FDH Electronics' global portfolio with CWS' local market expertise.COMMERCE, Calif., July 23, 2026 (GLOBE NEWSWIRE) -- FDH Aero, a leading ...

Burger King introduces 'Your Way Champion' and 'Whopper Guarantee' to enhance customer satisfaction, following feedback on ...