From Gen Z to Boomers, 81% satisfied with claims service, even as price sensitivity rises: Rates.ca Annual Best Auto Insurance Study 2026

Satisfaction with the claims process among those who filed an auto claim in the past year improved by eight percentage points to 81% between 2023 and 2025, indicating the insurance industry has ...
IEEE

Application of Six Sigma Methodology in the Service Industry to Improve Process Efficiency and Customer Satisfaction: Systematic Review

Abstract: The service industry is currently facing significant challenges related to process inefficiencies and low customer satisfaction. While the Six Sigma methodology has been extensively applied ...

Transform Your Designs with Custom DTF Transfers in NYC

Experience High-Quality Direct to Film Printing in New York City New Rochelle, United States - January 13, 2026 / ...
Ecommerce Fastlane

Ecommerce Outsourcing To The Philippines: How Cutting-Edge Tech Is Changing the Game For US Retailers

Ecommerce outsourcing to the Philippines has evolved from basic customer support into a technology-driven strategic ...
Mass Transit

Transit agencies rollout customer experience programs to attract riders, boost satisfaction

L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...
IEEE

An Investigation on the level of Customer Satisfaction with E-Banking Services with a special focus on the Delhi - NCR Region

Abstract: The expansion of electronic banking (E-banking) in India has been facilitated by the government and the Reserve Bank of India, with the IT Act of 2000 establishing the legal validity of ...