Several major retailers including Macy's, JCPenney and J. Crew are now charging fees for mail returns, but there are ways to ...

Stores are quietly tightening return windows and adding more fees—especially for mail-in returns. It’s not your imagination.

The joy of holiday gift-giving also comes with the pain of returns and exchanges. NBC's Vicky Nguyen joins TODAY with what you need to know about the changing store policies, including shorter ...

In a post on X, he wrote, “Apple was required to open up iOS to competing stores today, and instead of doing so honestly, ...

Wisconsin doesn’t require stores to accept returns, but it does limit when they can say no. Here’s what to know.

PC gaming is in the middle of a quiet platform revolt. Frustration with Windows 11’s direction is colliding with a once‑niche ...

Hudson’s Bay holiday windows return to Queen and Yonge as Cadillac Fairview revives the historic displays with a festive Mars ...

Many brands now attach large, conspicuous “do not remove” tags to prevent consumers from wearing items and then sending them ...

Macy’s and T.J. Maxx, among others, are starting to incorporate return fees into their policies to the chagrin of shoppers who want to return those unwanted holiday gifts. This means that your ...

Retailers are losing millions of dollars to fraud, including a case involving a Northfield-area man who’s expected to plead ...

ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...

Retailers are bracing for a predicted post-holiday surge in returns that could strain customer service teams and CRM-driven ...