Caller-ID is an effective tool that can be used with a dialing plan; providing what callers want before you even answer the call is cool. Last week I discussed Caller-ID Spoofing: Legislation as a ...

I’m trying to get info from a supplier and they are insistent that a trunk is a 1 to 1 with a call. Now I am 99.999% sure he's wrong, but before I tell him so I wanted to make sure someone who knows ...

Session initiation protocol (SIP) trunking allows any organization to upgrade its offline PBX to an internet-powered business phone system. Business leaders are using this technology to harness VoIP’s ...

Before kissing TDM voice goodbye, make sure sellers keep their pricing and performance promises, and that you don't put your network or its economics at risk. Here's how. SIP trunking (VoIP based on ...