We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities ...

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

Verizon services went down tens of thousands of customers on Wednesday.

Subscribers will get a text message when the credit is available. They'll then need to redeem the credit in the My Verizon ...

Verizon has received all approvals it needs for a $9.6 billion acquisition of Frontier Communications, an Internet service ...

Following a seven-hour network outage, Verizon will offer impacted customers a $20 credit, the company confirmed to USA TODAY ...

Verizon is offering a $20 account credit to customers affected by a widespread outage that disrupted service across the ...

A company spokeswoman said “a software issue” was to blame for the outage, which disrupted cellular and data service for over ...

Verizon says a software problem caused the glitch and it is conducting a postmortem, but experts say outages are "a fact of ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

As of last night, Verizon has confirmed that the reported outage affecting millions of users has been resolved.

Verizon will offer credits to customers after a nearly 10-hour outage. The notice comes after millions of cell phone users reported a service outage Wednesday morning.