News

Retail Banker International on MSN13h

NAB, AFSH fined for neglecting customers in financial distress

From 2018 to 2023, NAB and AFSH failed to address 345 hardship applications within the legally required 21-day period.

‘Deserved better’: NAB fined $15.5m for failing to answer customers in financial hardship

National Australia Bank and a subsidiary have been fined more than $15m for failing to respond to hardship applications, with ...

NAB hit with $15 million fine for 'failure' to help struggling Aussies

NAB and its subsidiary AFSH Nominees Pty Ltd have been ordered to pay $15.5 million following a Federal Court case decision ...