Step 1: Make sure your devices are updated. The Hearing Aid mode is a software, not hardware, feature. That means AirPods Pro 2 owners still need to make sure their earphones are updated to the latest firmware, and that their connected iPhone or iPad is updated to iOS 18.1. Step 2: Ensure your AirPods are charged above 10 percent.

Apple AirPods Pro 2 can now perform ably – and cheaply – as over-the-counter hearing aids, but there are some flaws and compromises.

Years of listening to loud music probably hasn’t helped. But for some people, popping in a pair of AirPods just might help. Help Desk is a destination built for readers looking to better understand and take control of the technology used in everyday life.