HubSpot, Inc. (HUBS) pulled back in Friday’s premarket trading after an analyst downgraded the stock and predicted a very ...

Experts share how retailers are integrating point-of-sale systems, customer relationship management tools and consumer data ...

Experts share how retailers are integrating point-of-sale systems, customer relationship management tools and consumer data ...

Faster response times mean happier customersAre your customers on hold too long?Nearly half of consumers find hold times unacceptable, and a quarter will leave your brand because of it. Our latest ...

AI is driving advancements in packaging efficiency with applications in areas like predictive demand forecasting, smart ...

HubSpot (NYSE:HUBS) was downgraded to Hold from Buy by TD Cowen as shares already appear fairly valued and IT spending on ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

While Microsoft Corp.'s (MSFT) Copilot has become the standard-bearer for the first generation of generative-AI software, Salesforce Inc. (CRM) has beaten Microsoft to market on agents. Agentforce 2.0 ...

"And so this whole notion may make sense in the long term, but in the short term, it's going to mean customers are going to be very careful about where they deploy these tools and very deliberate to ...

If the current business environment can be summed up in two nice words, those would be ‘constantly changing’. Organizations ...

Watches of Switzerland (WOSGF) is a retailer and partner to Rolex and other luxury watch brands. Click here for our thesis on ...

The wealth management sector is undergoing a “complete transformation” with customer-centric innovation being a major focus ...