What was the biggest content moment of the past year, and why? As I set out to answer this question, I expected to say that the biggest content moment of the past year was the moment—surely it had ...
Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...
Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...
I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...
Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...
Data visualization involves two key concepts: big data, and summarizing results in a visual format. And both of these concepts support more effective content creation. Big data refers to the systems ...
Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...
At some point in your technical writing career, you may find yourself in a position where you are responsible not only for your own output, but also the output of other writers under you. In other ...
In my 30 years as an editor and technical writer, I’ve seen endless examples of how readers can misinterpret texts. In the most egregious cases, I’ve even seen authors misinterpret their own writing, ...
Written communication can fail in oh so many ways. The worst of these ways result from what I call the seven deadly sins. Avoiding them reduces this risk, though there are enough other sins (not to ...
It’s hard to keep track of how many times APIs (Application Programming Interface) shape our experiences per day, or even per hour. Although you experience an API when your PayPal transaction goes ...
As a creative, I struggle at times with many stereotypical issues other creatives face in the technical writing field. I work best at night, my brain is thinking of zillions of things at once, I ...
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