A human factors professional discusses observations of interactions between AI and reticent learners to author stories. These ...

This article covers three practical approaches for studying agentic AI when the system’s behavior is a moving target. Trust ...

Explore accessibility, adaptive UX, and the hybrid intelligence model to understand how organizations are building scalable, inclusive digital experiences with accuracy for improved usability. In ...

Most healthcare workers operate across a fragmented digital landscape: different logins, interfaces, and data sources that don’t talk to each other. Yet legacy systems persist in healthcare because ...

Mental health care AI systems are failing to identify distress signals because the signals do not fit Western clinical vocabulary.

A Framework for Designing AI-Driven Products discusses a practical, strategic guide for designers and researchers creating AI-powered products.

When Design Meets Data A few years ago, a design lead shared a thought-provoking statement, “If design is how it looks and feels, data is how it performs.” Designers solve problems, guided by empathy ...

It is late. A caregiver is finally in bed after another day of work, kids, and managing her mother’s medications. The house is quiet. On her mobile device, she opens an email from a new healthcare ...

I discovered AI video editing the way a lot of us did—first with curiosity, then with a little obsession. One evening, I downloaded a couple of new apps, tools like HeyGen™ and Capcut™,and I tried to ...

I have always been enthusiastic about people; it’s exciting to see how everyone is different, from what inspires them to what they dislike, to their individual personal preferences. As a designer, ...