Virgin has confirmed to Mirror Online that it is working hard to improve its customer services and has already seen a fall in ...

TalkTalk and O2 top Ofcom quarterly complaints figures - EE, Sky Mobile and Tesco Mobile were the least complained-about ...

U.K. telecoms giant TalkTalk has confirmed that it is investigating a data breach after a hacker claimed to have stolen the personal information of millions of customers. In a post on a popular ...

A POPULAR football streaming service is coming to more TVs across the UK this month. It includes a dedicated channel with live coverage, as well as hours of on-demand content. Sports broadcasting ...

TalkTalk has announced plans to adopt Kraken, the management tool developed for utilities, which has been picked up by the ...

TalkTalk emerged as the most complained-about broadband provider, with complaints increasing from the previous quarter.

Internet service provider TalkTalk has today become the first major UK ISP to sign a deal that will see them adopting the ...

The latest stats published by UK regulator Ofcom have lifted the lid on complaints registered with eight of the country's top ...

TalkTalk expects to migrate its 2.3m customer base from its own proprietary platform to Kraken within the next two years, with the first cohort expected to go live later this year. The first new ...

TalkTalk was previously fined £400,000 after a 2015 data breach in which hackers stole the personal data of 157,000 customers, including some financial information.