A year in, Alexa Plus is the best smart home assistant I’ve tested: It’s easy to talk to, handles routines and multistep ...

What is a Quality Assurance Project Plan (QAPP)? A QAPP is a written document that explains how organizations ensure – using quality assurance (QA) and quality control (QC) activities – that the data ...

If you're an Alexa+ or Amazon Prime member, your interactions with Alexa are no longer relegated to fairly standard voice types or the creepy "Whisper Mode." Amazon now lets eligible users experiment ...

We have seen plenty of scams borrow Amazon's name, and some of them look convincing enough to make almost anyone hesitate. Earlier this summer, we showed you a fake Amazon email that claimed there was ...

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This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Amazon has announced a significant AI update for Alexa Plus, designed to boost its ...

Kristine Lazar is an Emmy award-winning consumer investigative reporter for CBS LA. Chelsea Hylton is a web producer for CBS Los Angeles. An Inglewood native, Hylton has her master's degree from USC.

Amazon's head of devices and services confirmed publicly on July 2, 2026 that the company designs its own end-to-end silicon for the Echo and Fire TV products already sitting in millions of homes — ...

Amazon's Alexa+ offers several new features designed to save users time and money. Users can request free product samples by voice command through the "Send Me a Sample" feature. The AI assistant can ...

WASHINGTON, D.C. — The U.S. Postal Service is making changes to how Americans use its iconic blue mailboxes, from altering how mail is processed after it’s dropped off to reconfiguring where ...

Rufus has gone to the kennel. Amazon is replacing its e-commerce AI assistant with Alexa for Shopping, which will be available to all US customers within a week. The new feature will be available to ...

Amazon is replacing its AI assistant Rufus with a souped-up version powered by Alexa. Amazon is rolling out Alexa for Shopping in the U.S., an agentic AI assistant that combines the standalone AI ...