Liz Weston, Certified Financial Planner, is a personal finance columnist for NerdWallet. Questions may be sent to her at 3940 ...

Passengers faced long delays and poor communication at airports, with many stranded for up to 14 hours amid IndiGos ...

The chain is famous for treating customers badly.

Oklahoma Turnpike Authority should have an obligation to make a good faith effort to collect past-due tolls before they send ...

CBC’s 22 Minutes took aim at Rogers last week with a sketch mocking the company’s poor customer service. The segment shows a ...

CEO Christopher Nassetta said solving a problem for a guest makes them more loyal to a brand than perfect service.

More than half of households globally (57 per cent) are worried about annual broadband price increases and, crucially, the ...

The background story is that Perplexity has a function in its Comet AI browser that allows an AI “agent” to shop on Amazon, for example, on behalf of the user. The idea is that the user tells the ...

In the lawsuit, Attorney General Kris Mayes lists a variety of violations of the Arizona Consumer Fraud Act by Temu and PDD ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

When Anil Sedha decided to cancel his Rogers business internet service, he expected he’d go online, click a few buttons and be done. But the customer support link was broken. A chatbot told him he ...

Ford is quietly offering secret discounts of up to $10,000 to customers frustrated by its 2025 recall epidemic. We reveal who ...