From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

For the repeated time, attackers have targeted systems with the ticketing software SolarWinds Web Help Desk (WHD). Following successful attacks, it is to be assumed that PCs are fully compromised.

A US security agency has warned SolarWinds Web Help Desk users that a remote code execution (RCE) vulnerability patched by the vendor last week is being actively exploited. The US Cybersecurity and ...

Director Sam Raimi‘s new horror movie “Send Help” may do just that at the sluggish winter box office. The R-rated deserted island thriller, starring Rachel McAdams and Dylan O’Brien, has made $2.2 ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Time for an office space makeover — and your body will thank you. With more and more people returning to the office, we may want to give our cubicles and desk spaces a second look, as they could be ...

The Department of Homeland Security is planning to bring on a contractor to support the Transportation Security Administration’s IT help desk, according to a post on the department’s contract ...

A lot of interesting technology has been revealed at the Consumer Electronics Show 2026 this week, but one of the strangest might be Razer's Project Ava, an AI-powered desktop companion. Razer ...

We may receive a commission on purchases made from links. For those of us who spend a lot of time in front of computers, our desks need to be organized, functionally useful, and have reliable everyday ...

You log a lot of time at your desk, making it fair to wonder how to create a workspace that’s as comfortable and healthy for you as possible. If sitting on your butt all day isn’t your idea of a good ...

What is the best gaming desk? That will depend on the space you have, the features you want, and the budget at your disposal. But, if you're looking for some recommendations for the best desks for ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team spending their days on. Help desks need help. But many of the agents ...