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NAB, AFSH fined for neglecting customers in financial distress

From 2018 to 2023, NAB and AFSH failed to address 345 hardship applications within the legally required 21-day period.

‘Deserved better’: NAB fined $15.5m for failing to answer customers in financial hardship

National Australia Bank and a subsidiary have been fined more than $15m for failing to respond to hardship applications, with ...

NAB hit with $15 million fine for 'failure' to help struggling Aussies

NAB and its subsidiary AFSH Nominees Pty Ltd have been ordered to pay $15.5 million following a Federal Court case decision ...
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NAB, AFSH Fined $15.5M for Financial Hardship Failures

The Federal Court has ordered National Australia Bank (NAB) and its subsidiary, AFSH Nominees Pty Ltd (AFSH), to pay a pecuniary penalty of $15.5 ...

Aussie bank NAB cops $15 million fine over treatment of vulnerable customers

The Federal Court ordered NAB and its subsidiary, AFSH Nominees, to pay a $15.5 million for the failure — a penalty that the ...

NAB fined $15.5 million after failing to respond to hundreds of struggling Aussies: 'Far worse'

NAB and one of its subsidiaries have been ordered to pay a $15.5 million fine after hundreds of struggling customers didn't hear back within 21 days of sending in their hardship applications. (Source: ...

NAB cops $15m fine for ignoring customers: What it means

National Australia Bank and a subsidiary have been fined more than $15 million for failing to respond to hardship ...

Big Four bank is hit with $15million fine for disgraceful act - as boss issues an apology

National Australia Bank and one of its subsidiaries will pay a $15million fine after failing to respond to hundreds of ...