Since 1998, The Medical Mutual Pillar Award for Community Service, presented by Smart Business, honors businesses of all types and sizes that make outstanding contributions to their communities. Its ...

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The lower middle market continues to experience a persistent disconnect between seller valuation expectations and buyer discipline, even as financing conditions have improved and capital markets have ...

Public familiarity with tools such as ChatGPT, Claude and Google’s AI Overviews has fundamentally altered how individuals search for information online. For middle-market organizations that have ...

The construction sector faces a complex operational environment characterized by compressed profit margins, an aging labor force and persistent market volatility. For general contractors and specialty ...

Today’s business environment demands brilliant execution. It’s never been more important to act with purpose. Ensuring consistency in performance requires conscious intention. Great leaders maintain a ...

Annual strategic plans routinely reflect an organization’s best assumptions about future market dynamics, informed by historical data, forecasting models and macroeconomic projections. However, ...

One of the most frustrating experiences today is calling a company for help, only to spend 30 minutes navigating an automated system that never quite answers your question. Eventually, you find ...

Have you ever felt misunderstood at work? Whether it was an employee, colleague or supervisor, having someone misinterpret your intentions can be frustrating. More importantly, it can create ...

In my experience, most lower-middle-market companies don’t decline because of one bad decision. They sometimes decline because the leadership team learns to live with small inefficiencies for too long ...

Northeast Ohio has spent years building the foundations of a thriving innovation economy. World-class health care institutions, leading research universities and growing investment in entrepreneurship ...