Customer Satisfaction Index (CSI) surveys are a treasure trove of valuable information for your business. Curious what your ...

More than a legal document, your employee handbook sets the tone for your company’s culture, expectations, and how to engage ...

CollisionRight has appointed Matt Pettoni as its new chief financial officer, the company announced in a news release late ...

Kenny Schrader traveled across North America, meeting Federated members and customers, speaking at meetings, visiting stores, ...

Classic Collision says its new location is already known for its quality, integrity, and commitment to both teammates and ...

If the only voice regulators hear is from the insurance community, don’t be surprised when regulations are imbalanced and in their favor. Joe Strummer, former lead singer of the punk band, The Clash, ...

The Collision Industry Foundation (CIF) is set to host its 14th Annual Charity Event, "Cocktails for a Cause," on January 21, ...

As insurers tighten their purse strings and adopt more stringent policies, shop owners must navigate this evolving landscape with adaptability and resilience. As insurers tighten their purse strings ...