Staff and security should respond to assistance dog users with respect, understanding, and legal awareness. The key is to welcome the individual, not question the dog. 🐾 Welcoming Assistance Dogs: A Guide for Venue Staff and Security When someone arrives at your venue with an assistance dog, your response matters not just for customer service, but for legal compliance and inclusivity. Under the Equality Act 2010, individuals with disabilities have the right to access public venues with their as
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Staff and security should respond to assistance dog users with respect, understanding, and legal awareness. The key is to welcome the individual, not question the dog. 🐾 Welcoming Assistance Dogs: A Guide for Venue Staff and Security When someone arrives at your venue with an assistance dog, your response matters not just for customer service, but for legal compliance and inclusivity. Under the Equality Act 2010, individuals with disabilities have the right to access public venues with their as
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